Oklahoma City, OK (October 28, 2014) – Arpin Group has inducted Affiliated Movers of OKC, Inc. into the Arpin ACES program, which is designed to recognize and reward agents that are major contributors to the Arpin system and consistently deliver exceptional service to Arpin’s customers.
“The Arpin ACES program is reserved for the elite class of agents that have demonstrated outstanding customer service and performance over the past year,” said David Arpin, president and CEO of Arpin Group. “It is because of their consistently high performance, that they earn special privileges and benefits as members of this program. We are proud to welcome Affiliated Movers of Oklahoma City as one our newest Arpin ACES.”
An agent is inducted into the Arpin ACES program based upon information and ratings from the past year. Agents that have been designated as an Arpin ACES member must continue to meet the criteria for inclusion in the program on a quarterly basis. The criteria for qualifying for the program include a minimum line-haul of $200,000 over the previous 12 months, at least 94 rating points, an A- or higher customer service rating and a B+ or higher claims rating, among other qualifying criteria based upon size and capacity.
Agents qualifying for the Arpin ACES program receive a reduction in Arpin’s retention on shipments handled all the way, a commitment from Arpin to receive priority in assigning work (hauling, packing, storage, etc.) and complimentary convention registrations at Arpin’s annual agent convention.
Affiliated Movers of OKC has been a valued member of the Arpin Agency Family since 2006.